Privacy Policy
Introduction
This Privacy Policy explains how Sindbad.ge (“we,” “our,” or “us”) collects, uses, and discloses information, including personal information, when you use our website and services. Protecting your privacy and ensuring the security of your information is very important to us.
Information We Collect
At Sindbad.ge, we collect two main types of information from users of our website and travel services:
Personal Information
This includes information that identifies you personally, such as your name, email address, phone number, mailing address, and travel preferences. We collect this information only when you voluntarily provide it, for example, when you:
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Book a tour or travel package with us
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Subscribe to our newsletter
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Contact us through the website forms
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Request a quote or travel consultation
Non-Personal Information
We also collect non-personal data that cannot be used to identify you directly. This includes browser type, device information, IP address, operating system, browsing activity on our site, and usage statistics. This data is gathered automatically through cookies and other tracking technologies to help us improve your browsing experience and optimize our services.
How We Use Information
The information we collect is used to:
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Provide, operate, and maintain Sindbad.ge and its services effectively
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Process your bookings and travel inquiries
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Send newsletters and marketing communications only if you consent to receive them
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Personalize your experience on our website based on your interests
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Improve our website, services, and customer support
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Analyze website usage trends and user behavior
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Comply with legal and regulatory requirements applicable to our business
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us with:
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Processing payments
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Managing bookings and travel arrangements
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Sending newsletters and promotional emails (only if you have consented)
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Website hosting, analytics, and security
All third parties are contractually obligated to keep your information confidential and use it solely for the purposes we specify.
Data Retention
Sindbad.ge retains your personal information only as long as necessary to provide our services and fulfill the purposes outlined above. We may keep your data for longer periods if required by law or to protect our legal rights.
Security Measures
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable laws, you may have the right to access, correct, or delete your personal information held by Sindbad.ge. You can contact us anytime to exercise these rights or ask questions about your data.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed.
If you have any questions or concerns about your privacy or this policy, please contact us at:
Sindbad.ge
Email: info@sindbad.ge
Phone: +995 599.09.51.22